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Home > Help & Info > US Order Information

US Order Information

Order, Payment and Shipping information within USA:

Optinostage.com is using Yahoo Store System and we only accept US issued credit card VISA, MasterCard, American Express, Discover Card and Verified US PayPal account payments. Optionstage.com DO NOT accept any phone order or credit card information by e-mail or phone.

Shipping & Handling:

Shipping & Handling charge shown on item page is for single item purchase only. For multiple-items order, shipping & handling charge will be calculated by total weight shown on Shopping Cart System page.

Optionstage.com has no local pick-up service.

*** All shipping & handling charge may include Delivery Confirmation/Signature Confirmation & Insurance.
We do NOT take any responsibility for LOST or STOLEN package situation!!! File your claim directly to the carrier.

Credit Card Payment & Billing Information:

1) The Billing address input at shopping cart check-out MUST BE SAME AS the billing address register with the credit card & where their bills are sent.

2)) All Credit Card orders can only be shipped to the billing address in record on the credit card. We only ship small item(s) to P.O. Box and APO, FPO addresses. [such as light bulbs, turbo timer...item(s) with in 2-lbs]

3)Customer must input current phone number can be reached, the CVV2 number on the back of your credit card at check out.

PayPal Payment:

All PayPal payment order must have a verified US PayPal account and we can only be ship to a PayPal confirm address. Optionstage.com Paypal system accept visa and master.

*All fraudulent orders will be reported to the FBI, local & state authorities and will be prosecuted to the fullest extent of the law.
All questionable orders will mark as "On-Hold" in the order status. You will receive a confirmation email with detail information on the status of your order.

Shipping and Delivery Time:

All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 2-3 business days of receiving your order, some item require additional time before ship out, depending on the size, weight, distance and location (Body kits, Hood, Fender, Special order etc…) . No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by E-mail. If the delay is due to backorder, you will receive notice by phone or e-mail and be given the choice to remain on backorder, substitute to another item, or cancel your order. Signatures are require of all orders (there must be someone to sign for the package or you have to pick it up from the local USPS/UPS/Fed Ex.

All orders in credit card/order process, packaging or waiting to be ship out will mark your order as "On-Hold" in the order status. You will receive a confirmation email with detail information on the status of your order.

For any shipment that is refused, you will automatically be charged $5.00 or 10%, whichever is greater, to cover costs associated with processing your order and return. Shipping costs are not refundable.

Optionstage.com provide item abailablity on each item pages to let our customers know how long it will take for us to process your order or get the items to start ship out to you.

Item Availabiity:
Time for packaging and credit card process of the order, this time does not includes shipping time. The actual delivery time would be item availablity + Shipping time (the shipping method which customers selected at Checkout).

For Example: Item availablity is 2-3 *business day and is shipped via UPS Standard and is in transit for 3-7 business days. The actual delivery time would be 5-10 business days. (Shipping time is depend on the shipping company and we cannot control that part. We will try our best to make the process time shorter and hope our customers will get the products as soon as possible.)

*Business Days = Monday to Friday (Exc. Sat, Sun and Holidays)

For Detail Information on shipping and processing time, please check for detail on our "Shipping Time and Information" page under help & info section.

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(C) 2006-2019 OptionStage.com . All Rights Reserved.
NOTICE TO CONSUMER: Some of the products we sale are for racing and off-road vehicle only, lighting products are solely as auxiliary lighting. Please check with your local DMV or vehicle department for regulations and information, Optionstage.com is not responsible for any legal issues regarding of any product you purchase here, Please make sure of your orders & legality of the product before making any purchases. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to refuse or cancel any order. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to refuse or cancel any order. Optionstage.com is not responsible for any typographical, photographic or technical errors.